Measure Description

Health and Wellness measures the percentage of survey respondents who report that their participation in services and programs offered by the City of Edmonton have contributed to their health and wellness.

Survey results were collected from registered users of the facilities, programs and services offered by Edmonton's Citizen Services as well as a random telephone survey.

Measure Importance

City of Edmonton programs and services are intended to increase Edmontonians’ health and wellness. A healthy city is an active one, and the City's programs and facilities contribute to the well-being of individuals and communities.

Recreation is important because:

  • It has the potential to reduce costs related to challenges such as obesity and sedentary living
  • It contributes to good physical and mental health
  • It is a fundamental need in all ages and stages in life

Historical Data

Data sources: 2010 – 2014 Community Services Quarterly Survey, Hargreaves and Associates. 2015 - 2016 Performance Measurement Survey, R.A. Malatest & Associates Ltd.

Explanation of Performance

The 2017 survey found that 90 percent of respondents felt that participating in programs and services offered by the City of Edmonton has contributed to their health and wellness. This is consistent with 2016’s results, and meets the TWA target of 90 percent. The results have been consistent since 2015.
Through business analysis and market research, the City customized programs and services to meet the needs of its citizens. The following efforts have helped achieve the target for the Health and Wellness measure:
• Leisure Access Program and Sliding Scale Fee Model have provided more opportunities for Edmontonians to use health-related programs and services.
• Public engagement for open-space planning and recreation facility development may have increased awareness and acceptance of health and wellness opportunities available to citizens.
• Public engagement, Breathe - Edmonton’s Green Network Strategy, the Great Neighbourhoods Implementation initiative, the Aboriginal Inclusion and Participation in Civic Life initiative may have increased citizen awareness of health and wellness options.

Useful Links

For information about the City's strategic plan, The Way Ahead: