Fire First Unit On-Scene measures total response time from when dispatch receives the call until the first pumper arrives on scene. Fire Rescue's goal is for total response time to be under 7 minutes, 90% of the time. Total response time is comprised of communication time, turnout time and travel time.
This measure establishes fire response service level target that guides effective and efficient allocation of resources based on industry recognized benchmark.Service Level Target is outlined in Fire Rescue Master Plan, City Policy C523A and is endorsed by City Council.
Percent Response Within Goal by Date