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created Jul 8 2016

updated Feb 22 2019

Description

This dataset provides statistics for files submitted to EPS' Professional Standards Branch (PSB) for Complaints, Citizen Contacts, and EPS Matters.
Complaints are to the conduct of a member that may contravene the regulations governing the discipline or performance of duty of police officers or a complaint related to the policies of and services provided by a police service. A complaint may take the form of a written complaint, an e-mail complaint, or an online complaint submitted on the website of a police service or police commission. Complaints are further classified as “Public” or “Internal” complaints, depending on whether they were brought forward by a member of the public or a member of the EPS.
Citizen Contacts are an initial contact that may be either verbal or written from a member of the public to the police service or police commission. A Citizen Contact may take the form of a concern consisting of an actual allegation under the Police Service Regulation or an offence under the Parliament of Canada or the Legislature of Alberta. A Citizen Contact may also consist of a matter that is purely inquiry or assistance-based.
EPS Matters are internally generated files dealt with by PSB without invoking the Police Act and/or files that are brought to the attention of PSB for tracking purposes only.
More information on EPS’s complaint process can be found from EPS here:

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Edmonton Police Service
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